Role of Quality in Changing Business Environment

Overview

Over the last decade, role of Quality Assurance (QA) function has undergone a significant change. A QA resource is not only looked as a person performing essential process-audits; but also entertained as a Subject Matter Expert (SME) to assist engagements in identifying process improvement opportunities and driving improvement initiatives. CMMI, 6 Sigma, LEAN have provided a framework for the QA function to align their initiatives with Voice of Customer / Business and Business Objectives thereby bringing management visibility. This in turn has increased the dependency of the senior management on Quality Assurance function.

With the increase in client’s interest in process standardization & optimization at their end, new avenues in the form of Process Consultancy have opened up, which provides Quality Assurance function the opportunity to demonstrate their value add directly to  the client. In many cases, this has helped increasing client’s confidence in a vendor-organization thus generating new / additional business.

Over the last decade, role of Quality Assurance (QA) function has undergone a significant change. A QA resource is not only looked as a person performing essential process-audits; but also entertained as a Subject Matter Expert (SME) to assist engagements in identifying process improvement opportunities and driving improvement initiatives. CMMI, 6 Sigma, LEAN have provided a framework for the QA function to align their initiatives with Voice of Customer / Business and Business Objectives thereby bringing management visibility. This in turn has increased the dependency of the senior management on Quality Assurance function.

With the increase in client’s interest in process standardization & optimization at their end, new avenues in the form of Process Consultancy have opened up, which provides Quality Assurance function the opportunity to demonstrate their value add directly to  the client. In many cases, this has helped increasing client’s confidence in a vendor-organization thus generating new / additional business.

TimeActivity
1600 - 1615 hrs Registration
1615 - 1630 hrsWelcome Note & Inaugural Address by Mr. Rajiv Vaishnav, VP, NASSCOM
1630 - 1700 hrs

Presentation by Ms. Mitta Rout, VP, Capgemini

1700 - 1730 hrs Sharing of experience by Mr. Avinash Bharj, Head - Software Quality Assurance,Capgemini
1730 - 1745 hrs Q & A
1745 - 1800 hrsNetworking – Hi Tea 
Ms. Mitta Rout

Mitta is a B.Sc.(Mathematics Honours), MCA, CSQA, trained Lead Assessor in the  SEI  CBA-IPI and certified Black Belt(Six Sigma, Lean) with twenty years of experience. Currently she is Vice President, Quality Assurance for Capgemini-India, where she has successfully led CMMi level 5, ISO and six sigma based improvements. She has worked with Mastek as Head Organization Process Group where she steered the s/w-CMM Level 4 and level 5 appraisals. She has also worked with TCS as Project Manager, QA analyst and developer. She has presented various white papers/tutorials in SEPG conferences of India, Asia Pacific, Europe and QUALCON in Australia.

Mr. Avinash Bharj

 Avinash Bharj is a B.E (Honours, Mumbai University), CQA and certified Black Belt. Avinash has fourteen years of industry experience, and has handled several process certification and improvement programs under ISO, CMM, Lean and 6 Sigma. He has also worked extensively on process automation and process consultancy assignments. Currently, he is heading the Software Quality Assurance (SQA) function at Capgemini India Private Limited, and is responsible for process implementation & improvements across all the Business Units. In the past Avinash has worked with PATNI and Datamatics Limited.