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Consumer Interest Protection Taskforce – Key Findings
31 Oct 2016

The BPM Industry in India is a global leader with revenues of over USD 28 billion annually. The industry also focuses on building best practices to ensure customer data is safe and secure in the...

Making the leap from effective to strategic BPM
29 Sep 2016

The opportunity to reshape BPM engagements to deliver much greater strategic value and outcome alignment have never been stronger. The biggest issue impacting buyers, service providers and...

Domestic BPM Market 2016: On the Cusp of Transformation
11 Apr 2016

A decade ago, Business Process Management in the Indian market was merely an emerging concept. This segment has matured into a significant business for the industry with BFSI and telecom as the...