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How to achieve operational efficiency through digital transformation?
30 Nov 2017

Most global organizations find it difficult to achieve operational efficiency without compromising on quality and customer experience. Companies looking to accelerate their digital journey need to...

GICs in India: Demonstrating leadership in the digital era
21 Apr 2016

GICs in India are a key segment in India’s IT-BPM sector with a share of one-fifth of IT-BPM exports (FY2016). India continues to be the leading location to set up GICs - ~21 per cent of GICs set...

GICs in India: Emerging Centres of Excellence
20 Aug 2015

This report is the second part of a two-part report. While the first part gives an overview of the GIC landscape in India and the critical role they are playing in enabling digital transformation...