The 2012 GIC Conclave will focus on debating and finding solutions on key issues that will enable the journey towards co-creation.
Some of the key themes that would get addressed in 2012 conclave are:
- Value Addition – How can GICs contribute to transform the core business model of parent enterprises? How can GICs contribute to transform the core business model of parent enterprises?
- Location Strategy – What should be the global footprint that best manages cost, service and risk? What are the key drivers that determine the locations for sourcing?
- Talent Model – What are the ways to expand the pool in the industry and go beyond operations? How do you nurture leaders for global leadership roles?
- Governance – How do governance frameworks change as GICs’ role enhances? How do we measure the effectiveness of a functional unit?
- Cost Competitiveness – what are the factors defining the cost competitiveness? How do you control the levers that impact the cost?
- “Make vs. Buy vs. Partner” – What should stay in-house and what should be outsourced? Can GICs become the focal point for sourcing across service providers and geographies?
- Operational Excellence – How to deliver more with less every year? What are the ways to remove inefficiencies? How to benchmark performance? Where should you invest the savings to fuel new growth?
- Managing under Uncertainty – How prepared are businesses in the changing macroeconomics? What are the forces that are shaping global business and marketing strategies?
- Emerging Markets - How are Centers in emerging markets creating products that are suited for that location and are later marketed in developed and the developing markets? How do the business models change in such scenario?
- Smaller GICs - What is an optimal size for GICs based on the functions? Can smaller GICs be best in-class in the process or product engineering they do?