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Global captives or Global In-house centers are an integral component of the fast growing Indian IT-BPO sector. In 2012, there are more than 760 GICs operating out of India, across multiple locations accounting for USD 13.9 billion of export revenues, almost 21 per cent of the industry export revenues, and employing 20 per cent of the total manpower. GICs operate in India across all service lines - IT services, BPO, Engineering services and...

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