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IT-ITeS Sector Skill Council

The Indian economy is considered one of the fastest growing economies globally with the projected GDP growth rate at 7% and above for the next few years. Further, India’s demographic dividend is expected to increase with the population growing from 1 billion in 2001 to 1.4 billion in 2026. 83% of that increase is estimated to be in the age group of 15-59 age groups. If this dividend is harnessed by 2025, India will not only have 25% of the world’s total workforce, but India’s per capita income will be $4100, which currently stagger’s round $1,000.This should with increased quality capacity encompassing institutions, infrastructure, processes and the available human resource eventually rise to $9802 in 2040 and $20,836 in 2050. (Source UNDP India, NSDC India).

Clearly the task ahead is to harness the collective pool of knowledge and skill in the industry and to find ways and avenues of rightfully deploying the potential workforce in the years to come. This industry is leapfrogging into advanced processes, innovation and product development that require a human resource with specialised skills. Converting people to be productive and industry ready necessitates radical reform in multiple aspects of the Indian ecosystem. Moreover acquisition, retention and up-skilling of talent are equated to about 40% of a company’s expenditure. In consideration of the above there is thus a strong rationale behind investment in human capital. It is believed that significant progress can be achieved in prioritising and rolling out a reform road map to address the requirement across industry sectors.

The IT-ITES SSC had it first Governing Council meeting on 30th April 2012. This council has been formed in partnership between NASSCOM and Nation Skill Development Council (NSDC) for the common purpose of workforce development of the IT and ITES industry sectors.

The goal of the IT-ITES SSC is to create a sustainable industry ready talent pipeline by scaling quality capacity and to enhance employability at all levels, leveraging technology and our experience in large scale skill development, in a sustainable manner across skill sectors. The Sector Skill Council concept is a systemic approach to scaling quality capacity. The IT-ITeS SSC aims to nurture diversity and inclusive growth to stimulate economic activity relevant to local the local ecosystem.

Vision

  • Create a sustainable industry ready talent pipeline by scaling quality capacity
  • Enhance employability at all levels, leveraging technology and our experience in large scale skill development, in a sustainable manner across skill sectors
  • Nurture diversity and inclusive growth to stimulate economic activity relevant to local the local ecosystem

Mission

IT-ITeS Sector Skill Council NASSCOM (SSC) intends to launch initiatives and pioneer models for scaling quality capacity. A systemic approach to change and management of the same is advocated for sustainability.

  • Develop occupational standards for this industry sector in collaboration with this industry
  • Scale quality faculty and student talent with the active involvement of this industry
  • Promote sustainability by encouraging delivery that is largely self-funded
  • Promote employability assessments that also operate as a measure of the impact of skill transference post training
  • Function as an enabler, facilitator, aggregator, subject matter expert, and provide own content towards the development of foundation and specialisation courses across industry verticals like BPO, IT Services, Engineering Services; Software Products etc
  • Have a phase-wise approach towards implementation, starting with skilling for basic issues and move towards specialization enabling new workforce development and increased employability

Mission of the SSC

The key objectives of the IT/ITeS SSC are to:

  • Develop occupational standards for the industry
  • Conduct faculty development and subsequent student training
  • Promote employability assessments
  • Develop foundation and specialisation courses across industry verticals
  • Develop workforce MIS offering a single portal for all related activities
  • Develop QA, accreditation norms and processes for institutions

Towards this end IT-ITeS SSC will aim to:

  • Scale talent and develop standards with the active involvement of this industry
  • Promote sustainability by encouraging delivery that is largely self-funded
  • Function as an enabler, facilitator, aggregator, subject matter expert, project management unit and provide own content
  • Have a phase-wise approach towards implementation, starting with skilling for basic issues and move towards specialization
  • Enable new workforce development and increased employability

SSC Collaboration Model and Industry Councils

Sector Skill Councils bring together all stakeholders – the industry, academia, and government – to attain its goal of building the quality capacity.

The SSC operates through its education and talent development councils with representation from key companies in the Industry. The following councils have already been formed and activated as a part of the the IT-ITeS SSC:

These councils work to identify gaps in the available skills and develop standards for skill development and certification of the student pipeline. These councils, liaison with the academia, through the SSC to facilitate faculty and student development programs across verticals. These councils will also certify the National Occupational Standards (NOS) and accreditation norms developed by the IT/ITeS SSC.

Governing Council

The IT/ITeS governing council comprises the following members:

  • NASSCOM Chairman
  • NASSCOM Vice Chairman
  • NASSCOM President
  • Secretary DIT, Ministry of IT (or Representative)
  • 2 State Government Representatives
  • CEO NSDC
  • 3 Industry representatives
  • 2 Eminent Academician
  • Executive Director IT-ITES SSC
  • Special Invitees

The first Governing Council meeting for the IT-ITES SSC was attended by its governing council members and a group of special invitees from the industry and the academia. The meeting was chaired by Dr R S Pawar, NASSCOM Chairman. Vice Chairman NASCOM N Chandrashekar, Mr Som Mittal President NASSCOM, Mr Dilip Chenoy CEO NSDC and Dr Sandhya Chintala Executive Director IT-ITeS SSC were among the Governing council members present. Dr Ajay Sahani represented DietY.

A sub-committee meeting chaired by Mr Vikram Talwar, Chairman & Co-Founder EXL Services followed the Governing Council, which discussed the way forward with reference to IT-ITeS SSC deliverables.

The next steps would be to firm up action plans with industry collaboration in view of the foundation work that is to be initiated within timelines identified for various tasks to be undertaken under the scope of IT-ITeS SSC.