Artificial Intelligence for Banking, Financial Services & Insurance Sector

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Artificial Intelligence for Banking, Financial Services & Insurance Sector

Customer support: Offer more proactive and personal customer experience at lower cost - 72%. Back-end BPM: Reduce human error, improve turn-around-time of routine back and end manual processes - 60%. Marketing: Track consumet behaviour and offer customized products - 53%. Security and Compliance: monitor processes and data for regulatory compliance, anti-money laundering, and risk management - 49%.

Overview

NASSCOM-CMR report on AI for BFSI analyzes how AI is shaping up in the BFSI space. It covers the business objectives, challenges, and future plans of IT decision makers around AI. The report also covers the growing eco-system of AI based startups in India. AI technology is here to stay and this report can act as a good reference point for decision makers and implementers from the BFSI space to start their journey.

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Key Findings

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