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NASSCOM GIC Conclave to showcase India as a hub for centers of innovation excellence

Will bring together thought leaders to highlight opportunities, business models & challenges in the GIC sector

The National Association of Software and Services Companies (NASSCOM) will commence the 4th edition of the two-day GIC (Global In-House Center) Conclave on 15th and 16th April, 2014 at Hotel Hyatt Regency, Pune. With the theme of “Onward and Beyond- Delivering Excellence”, the conclave will provide a platform to network, highlight success stories, define new business models, share thought leadership and collectively provide innovative solutions to the emerging challenges faced by GICs in India.

Key Highlights

  • GICs in India: ~825 nos.
  • GIC exports: ~USD 17 billion in FY2014
  • Share in total IT-BPM exports: ~20- 22%
  • Employee: 530,000 people
  • Share in total industry workforce: 17%
  • >50% of Fortune 500 firms to have GIC footprint in India by 2015
  • Key growth drivers of GICs- Alternate business locations (Philippines, China, Mexico, Brazil) talent availability & SMAC technologies
  • India’s cost arbitrage (>70 per cent) sustainable over the next two decades

The evolving global economy has made organizations leverage the skill sets distributed globally and yet virtually integrate the overall capacity. In the pursuit of becoming the best in the world, global businesses have expanded their sourcing and innovation footprint across the world through Global In-house Centers (GICs). The conclave has been designed to provide a rich blend of researchbased analysis of the strategic opportunities, challenges and business models that are driving a shift in the GIC sector. The conclave will also witness global leaders deliberate on thought-provoking topics concerning the GIC community - Changing landscape, business impact of GICs, enabling a global operating platform, leadership and talent agenda for GIC, cost effective location strategies etc.

Speaking on the upcoming occasion, Mr. R Chandrashekhar, President, NASSCOM, said, “GICs in India are rapidly maturing and moving up the value chain, driven by dynamic macro-economic circumstances, changing customer demands, and rapidly emerging technologies and business priorities. GICs today are playing a vital role in the development of India as a technology hub and testing grounds owing to the availability of high quality talent and cost advantage. At this year’s conclave we will aim at leveraging intellectual capabilities built by the GIC sector to position India as an ideal innovation and R&D hub.”

Over the past few years, GICs in India have emerged as a mainstay of the IT growth strategies in India. It is estimated that India’s share of GIC exports is expected to be USD 17 billion in FY2014. GICs today have managed to deploy new and innovative services that make business processes more efficient and are aligned with attaining strategic business objectives. These centers employ over 530,000 people, and today accounts for 17 percent of the total export revenues in India. There are over 825 GICs in India offering the entire spectrum of services – IT services, BPM, ER&D, and software products spreading across the tier I/II/III cities in India.

Mr. Shakti Sagar, National Chair, NASSCOM GIC Forum, said, “GICs are playing an important role in the growth of the Indian IT-BPM industry. With unbeatable advantages of cost competitiveness, talent availability, India remains the leading location for new GIC set-ups. At the GIC conclave, we have an agenda which addresses both business transformation partnership and sustainable social transformation.” The journey of GICs started in India in early 1980s and today the country is home to over 700+ GICs from diverse verticals and diverse application areas. Over a period of time, the GICs in India have evolved to impact the business of the global corporations and provide value beyond cost such as providing cross BU integration and localizing the product strategy. Presence of a large conglomeration of the GICs in India has also brought immense credibility to India as the destination for overall IT related activities.