Perspective
2025

The technology business has impacted the
Indian economy more than any other business
vertical in the last ten years

As today's consumers increasingly turn to digital channels to browse, compare and buy products across a whole range of categories, enterprises globally are transforming their technology systems to keep up with this ever demanding digital customer. This heralds a sea change in the global outsourcing and offshoring landscape; with spend on current services prone to a decline and the emergence of a new set of digital services that will start to form the core of the industry over the next 10 years. With competition from startups, niche players and global internet companies for this digital slice heating up, how ready is the industry to embrace this challenge?

NASSCOM, in association with McKinsey & Co, have spent the last ten months interviewing 50+ leaders to try and define the Enterprise of the Future, the contours of India's digital opportunity and what the Partner of the Future will need to do to stay relevant. Perspective 2025 articulates the vision and plan needed for providers to innovate and shape the digital revolution that is unfolding. It builds on the vision and thought leadership undertaken by the industry over the past 15 years.

Join us for a day long Technology Strategy Summit wherein thought leaders will discuss and debate the future vision and roadmap for India's technology and services industry.

Key Themes

Leadership
in the
21^st Century

Leadership in the 21st Century: This session deals with Leadership challenges in today's volatile and hyper-connected age. What does it mean for technology CXOs to be leaders in an age of upheaval? Look for insights on how to deal with the push towards digital and emergence of new-age competitors. To be able to make decisions under extreme uncertainty, while being in the limelight 24X7. To work most effectively with diverse constituencies- such as enterprises, the government and the social sector

This is No Ordinary
Disruption – we are
at an inflection
point

This session examines the big disruptions changing the world. Almost half the Fortune 500 companies will be based in emerging markets by 2025. Machines will join the workforce in strength, replacing upwards of 50 million workers. Other big ones on the horizon are the emergence of data grids that double in size every 3 years, Innovation driven efficiency and changes in government regulatory frameworks.

Birth of the
iConsumer and
therefore
enterprises
undergoing
transformation

Industry value chains will be disintermediated. This will lead to a rise of prosumers who execute 80-90% of their transactions on digital channels. Manufacturing could be disrupted with huge changes including a 15-25% reduction in R&D design production costs.

Enterprise
landscape of the
future

The landscape is carved into Digital laggards, Smart followers and Digital innovators based on their ability to adapt to changes. Enterprise Technology and Ops spend in 2025 will be starkly different from today. About 80% of the incremental enterprise spend will be driven by digital technologies. The innovators could capture a quarter of the total revenue pool by 2025.

Rise of the
Digital
attackers

New age Digital attackers will capture 25% of market share across industries. Banking innovators disrupting existing models could capture 20 to 25 per cent of the market by 2025

Who will be
the winning
Partner of
the Future?

Winners will be characterised by a new portfolio of services that have completely different unit economics. The winners' organisation structure will operate in an ecosystem with distinct talent and partnerships.

Breeding
innovation in
organizations

The talent ecosystem in India needs to be recharged to service the new world. As company revenues get disengaged from the number of employees- one key theme for survival will be re-skilling.

Imperatives
for the Indian
Technology
Services
Industry

to continue to attack and lead – A session looking at how all of this will come together. Examining the enablers and building blocks that we need to put in place.