List of all reports

Member Exclusive

Enabling Social Transformation: CSR Chronicles from Global In-house Centres in India

Published on: Apr, 2013

Key Highlights

This first of its kind report, is the industry’s effort to present the impact of CSR activities of GICs vis a vis the most pressing developmental challenges in the country and the evolving CSR...

Member Exclusive

Best Practices on Women Safety in IT and BPM Industry

Published on: Jan, 2013

Key Highlights

The document aims to highlight the industry’s best practices in providing a safe workplace and also to guide employees on how to mitigate potential risky situations. The best practices...

Free

Indian IT-BPO Industry: New Normal for HR

Published on: Nov, 2012

Key Highlights

This whitepaper aims to put forth a set of these best practices and also identify ‘next’ practices that would serve as industry standards, going forward. Our endeavour has been to...

Free

Being Aware of, Accommodating and Arbitraging

Published on: Dec, 2011

Key Highlights

The demand for Talent and top talent has increased so significantly that competition to recruit talent in today’s labour market has become brutal. Adaptation is key for organisations to...

Free

Diversity in Action: NASSCOM Corporate Awards for Excellence in Diversity and Inclusion 2011

Published on: Dec, 2011

Key Highlights

NASSCOM’s sustained efforts to build awareness on diversity through various forums have resulted in a significant increase in participation. The number of nominations has increased from 23 in...

Free

Building a Career in the BPO Industry : Career Guide

Published on: Oct, 2011

Key Highlights

The BPO Career guide will give an insight into the industry, dispel myths, and highlight career paths and advantages of the same. The IT-BPO industry has emerged as one of the most exciting and...