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India’s IT-BPM Talent Trends: Annual HR Survey 2014

India’s IT-BPM Talent Trends: Annual HR Survey 2014

Published on: Jul, 2014

NASSCOM conducted a dip-stick survey among its members to assess hiring trends...

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Talentscape - IT-BPM Industry-Insights From Aon Hewitt’s Best Employers Study

Talentscape - IT-BPM Industry-Insights From Aon Hewitt’s Best Employers Study

Published on: Jul, 2014

Based on Aon Hewitt’s annual study of Best Employers, this report...

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India SMB Market: Monetising Emerging Opportunity

India SMB Market: Monetising Emerging Opportunity

Published on: Jul, 2014

Focuses on importance of SMBs to Indian IT-BPM sector, analyses opportunity...

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Industrialisation of Analytics in India: Big Opportunities, Bigger Outcomes

Industrialisation of Analytics in India: Big Opportunities, Bigger Outcomes

Published on: Jul, 2014

While covering the global and Indian analytics market and trends, the main...

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Quarterly Industry Review - June 2014

Quarterly Industry Review - June 2014

Published on: Jun, 2014

A quarterly “Industry Insights” report covering key parameters and...

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Digital Technologies: An assessment of India’s readiness

Digital Technologies: An assessment of India’s readiness

Published on: Jun, 2014

To understand the digital readiness of Indian IT service providers, NASSCOM...

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Desi Products Videshi Markets: Indian Software Products Building Global Business

Desi Products Videshi Markets: Indian Software Products Building Global Business

Published on: May, 2014

The study bring perspectives on “being successful in the global...

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Bio-IT and Healthcare in India

Bio-IT and Healthcare in India

Published on: May, 2014

The report provides a detailed overview of the BIOIT and Healthcare industry in...

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Sustaining Business Impact by Global In-House Centers

Sustaining Business Impact by Global In-House Centers

Published on: May, 2014

Highlights GIC value proposition beyond cost – effectiveness &...

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Interesting Statistics

India IT-BPM Exports

  • USD 10 billion addition - highest in last five years
  • Smaller verticals - retails, healthcare, etc. growing faster - to account for 25 percent share in exports

India Value Proposition

  • 3-4X cost effective than US
  • 100% coverage of outsourcing engagements

Knowledge Professionals

  • Industry added over 2 million people in the last decade
  • ~25% of workforce domain specialists - CAs, doctors, lawyers, statisticians, mathematicians, etc

Domestic IT-BPM

  • Single digit growth projected in FY2014 - ~9.7 percent
  • 900+ million connected consumer base, IT adoption will rebound

Business Process Management (BPM)

  • Expected growth of >11 percent over FY13; knowledge services, vertical specific services driving faster growth
  • BPaaS/cloud based services, analytics enabling increased focus on non-linear growth and platforms

Engineering & R&D Services (ER&D)

  • 50% of ER&D exports from telecom & semiconductor
  • services focus on convergence, efficiencies, customisation/localisation

Software Products

  • Bengaluru, NCR leading product regions; Tier II/III cities - viable product hubs
  • Firms established post 2006 are taking only 4 years to cross the INR 5 crore revenue mark

India IT-BPM Overview

  • Domestic market growth negative 1.2 percent, reflects variable impact of currency
  • Digital enterprises (SMAC) - new imperatives for service providers - >USD 225 billion by 2020

IT Services

  • Project Oriented to grow 14 percent, driven by increase in discretionary spend
  • Revival in demand both from US and Europe driving growth
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