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OSPD Industry in India - Delivering Competitive Differentiator

OSPD Industry in India - Delivering Competitive Differentiator

Published on: May, 2012

The report highlights and substantiates with case studies - evolution of the...

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Innovation Report 2012: Enhancing India Value Proposition through Innovation and Transformation

Innovation Report 2012: Enhancing India Value Proposition through Innovation and Transformation

Published on: Apr, 2012

As India readies to become a global innovation hub, the time is right to review...

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Value Addition –Too Big an Opportunity to Miss

Value Addition –Too Big an Opportunity to Miss

Published on: Mar, 2012

GICs are now uniquely positioned to drive value addition leveraging their...

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Indias Tech Industry in the US

Indias Tech Industry in the US

Published on: Mar, 2012

The relationship between the United States and India is robust and vibrant. The...

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Union Budget Proposals 2012-13

Union Budget Proposals 2012-13

Published on: Mar, 2012

NASSCOM’s focus on the budget proposals has been to create a policy and...

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Re-aligning the compass: Location strategy for Global In-house Centers

Re-aligning the compass: Location strategy for Global In-house Centers

Published on: Mar, 2012

A paper on the strategy for location assessment of GICs which can help...

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Cost Competitiveness Global In-house Centers (GICs)

Cost Competitiveness Global In-house Centers (GICs)

Published on: Mar, 2012

This study covered the dimensions outlined below: • State of the GIC...

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GlC Conclave 2012: Co-Creating Value

GlC Conclave 2012: Co-Creating Value

Published on: Mar, 2012

GICs in India have been investing significantly to build leaders for tomorrow....

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Quarterly Industry Review (March 2012)

Quarterly Industry Review (March 2012)

Published on: Mar, 2012

In its endeavour to provide regular in-depth analysis of the IT-BPO industry to...

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Deconstructing the “Cloud”: The New Growth Frontier for Indian IT-BPO Sector

Deconstructing the “Cloud”: The New Growth Frontier for Indian IT-BPO Sector

Published on: Feb, 2012

The report tracks the Cloud opportunity for the industry, details opportunities...

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Trends & Insights

Knowledge Professionals

  • IT-BPO industry has proved to be a premier source of mass employment across the country
  • Talent base expanding rapidly with an annual addition of nearly 4.4 million graduates and postgraduates

Domestic IT-BPO

  • Domestic revenue reached Rs 918 billion in FY2012
  • Industry creating immense job opportunities in Tier II and Tier III cities

IS Outsourcing (RIM)

  • IS Outsourcing segment to touch USD 7 billion
  • The segment has consistently been the fastest growing segment within IT services

BPO

  • BPO exports expected to reach USD 16 billion in FY2012
  • Domestic BPO segment is expected to grow by 17 per cent in FY2012, to reach Rs 149 billion

Engineering & R&D Services (ER&D)

  • SME firms in ER&D ingraining the ‘innovation mindset'
  • ER&D exports cross USD 10 billion, a growth of about 14 per cent

Global In-House Centres

  • Over 750 IT-BPO MNCs captive centres in India in FY2010
  • ER&D/SPD segment employs 132,920 people

Indian IT-BPO Industry

  • Milestone year for Indian IT-BPO industry
  • Continues to be a net employment generator - expected to add 230,000 jobs

IT Services

  • IT services exports is the fastest growing segment
  • Cloud computing, mobility, social media and big data/analytics unleashing new opportunities for the industry
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