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Indian SaaS - The Next Big Thing

Indian SaaS - The Next Big Thing

Published on: May, 2016

A detailed overview of the SaaS products landscape in India and discusses key...

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Design-led Manufacturing: Leading business by design

Design-led Manufacturing: Leading business by design

Published on: Apr, 2016

The report explores the opportunity that digital technologies are enabling for...

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Indian Fin-tech Products - Innovation Driving Growth

Indian Fin-tech Products - Innovation Driving Growth

Published on: Apr, 2016

The report titled “Indian Fin-tech Products- Innovation Driving...

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GICs in India: Demonstrating leadership in the digital era

GICs in India: Demonstrating leadership in the digital era

Published on: Apr, 2016

Traces growth of the GIC industry in India – from delivering cost...

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Domestic BPM Market 2016: On the Cusp of Transformation

Domestic BPM Market 2016: On the Cusp of Transformation

Published on: Apr, 2016

The detailed study ascertains the domestic demand for BPM services across...

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Quarterly Industry Review-March 2016

Quarterly Industry Review-March 2016

Published on: Mar, 2016

A quarterly “Industry Insights” report covering key parameters and...

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Making Diversity Work: Key trends and practices in the Indian IT-BPM industry

Making Diversity Work: Key trends and practices in the Indian IT-BPM industry

Published on: Mar, 2016

This report highlights the emerging trends of D&I that IT-BPM organisations...

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Maternity benefits and facilitating return to work: IT-BPM Industry’s Experience

Maternity benefits and facilitating return to work: IT-BPM Industry’s Experience

Published on: Mar, 2016

A major limb of an inclusive and diverse workplace movement is the drive...

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Digitizing Transaction Banking: The Next Frontier

Digitizing Transaction Banking: The Next Frontier

Published on: Feb, 2016

This report, a joint initiative between NASSCOM and Yes Bank, seeks to...

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Interesting Statistics

India IT-BPM Exports

  • Exports: Added USD 11 billion over FY2014
  • Retail growing on demand for UX technologies; manufacturing seeing greater application of ERP, CRM, mobility, analytics etc

India Value Proposition

  • India: remains a matchless business partner

Knowledge Professionals

  • SMEs able to attract and retain talent by offering competitive remuneration driving by greater availability of funding
  • Social media - a key channel to identify required talent

Domestic IT-BPM

  • IT services and software products - maintain double digit growth due to higher adoption of SMAC and IoT
  • eCommerce - India's new poster child; driving growth in retail, travel, hospitality

Business Process Management (BPM)

  • Financial services specialist centre ~2 per cent in last 5 years
  • Knowledge services hub for the world - fastest growing at ~3X in last 5 years

ER&D and Product Development

  • Revenue addition ~USD 2.2 billion
  • Indian ESPs' R&D Investment ~3.5-4 per cent of revenue

Software Products

  • India's software product segment is dominated by integrated firms; MNCs dominate domestic market in revenue terms
  • >800 new start-ups created annually

IT Services

  • CADM: ~48 per cent, largest share in IT Services exports
  • 250-300 number of IT services GICs in India

India IT-BPM Overview

  • Industry added ~USD 29 billion since FY2013
  • Domestic market to expect further boost due to central government's focus on "Digital India" and "Make in India"
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