Home >

RESOURCE CENTER

Resource Center

Newsletter
Publications
Strategic Review 2017-India's Digital Journey

Strategic Review 2017-India's Digital Journey

Published on: Mar, 2017

Digital technologies are having a disruptive impact on individuals and...

Download Executive Summary

View featured reports released

Read more
Strategic Review 2017-ER&D

Strategic Review 2017-ER&D

Published on: Mar, 2017

India’s ER&D is a USD 24 billion market – the IT-BPM...

Download Executive Summary

View featured reports released

Read more
Strategic Review 2017: Software Products & Start-ups

Strategic Review 2017: Software Products & Start-ups

Published on: Mar, 2017

The India software product industry is expected to be valued USD 7 billion,...

Download Executive Summary

View featured reports released

Read more
Rights of Persons with Disabilities Act, 2016 – An Overview

Rights of Persons with Disabilities Act, 2016 – An Overview

Published on: Mar, 2017

This document contains a brief narrative and overview of the Rights of Persons...

Download Executive Summary

View featured reports released

Read more
Facilitating Returnships-Providing Infrastructure for Returning Mothers

Facilitating Returnships-Providing Infrastructure for Returning Mothers

Published on: Mar, 2017

The overall objective of the study was to prove that an effective childcare...

Download Executive Summary

View featured reports released

Read more
Disability Etiquette Guide

Disability Etiquette Guide

Published on: Mar, 2017

This handbook offers basic knowledge of proper and acceptable etiquette when...

Download Executive Summary

View featured reports released

Read more
Employers Guide to Combatting Harassment at the Workplace

Employers Guide to Combatting Harassment at the Workplace

Published on: Mar, 2017

This handbook aims to highlight the issue of workplace harassment, present...

Download Executive Summary

View featured reports released

Read more
The IT-BPM Sector in India: Strategic Review 2017

The IT-BPM Sector in India: Strategic Review 2017

Published on: Feb, 2017

India’s IT-BPM industry is projected to grow ~8% in FY2017 to USD 154...

Download Executive Summary

View featured reports released

Read more
IoT: Revolution in the Making

IoT: Revolution in the Making

Published on: Dec, 2016

The Internet of Things (IoT) has been gaining significant traction among...

Download Executive Summary

View featured reports released

Read more
The GIC Cookbook: A A guide to establishing a new Global In-house Centre (GIC) in India

The GIC Cookbook: A A guide to establishing a new Global In-house Centre (GIC) in India

Published on: Nov, 2016

The GIC Cookbook succinctly provides an exhaustive overview of the GIC...

Download Executive Summary

View featured reports released

Read more
Interesting Statistics

India IT-BPM Exports

  • Exports: Added USD 11 billion over FY2014
  • Retail growing on demand for UX technologies; manufacturing seeing greater application of ERP, CRM, mobility, analytics etc

India Value Proposition

  • India: remains a matchless business partner

Knowledge Professionals

  • SMEs able to attract and retain talent by offering competitive remuneration driving by greater availability of funding
  • Social media - a key channel to identify required talent

Domestic IT-BPM

  • IT services and software products - maintain double digit growth due to higher adoption of SMAC and IoT
  • eCommerce - India's new poster child; driving growth in retail, travel, hospitality

Business Process Management (BPM)

  • Financial services specialist centre ~2 per cent in last 5 years
  • Knowledge services hub for the world - fastest growing at ~3X in last 5 years

ER&D and Product Development

  • Revenue addition ~USD 2.2 billion
  • Indian ESPs' R&D Investment ~3.5-4 per cent of revenue

Software Products

  • India's software product segment is dominated by integrated firms; MNCs dominate domestic market in revenue terms
  • >800 new start-ups created annually

IT Services

  • CADM: ~48 per cent, largest share in IT Services exports
  • 250-300 number of IT services GICs in India

India IT-BPM Overview

  • Industry added ~USD 29 billion since FY2013
  • Domestic market to expect further boost due to central government's focus on "Digital India" and "Make in India"
Industry Ranking
industry