Chatbots are making a big splash in customer service across industries. Research shows that by 2020, 94% of websites will have a chatbot available to help. But artificial intelligence can do so much more for your business than field customer inquiries on your website. Learn how AI can work with your customer support agents to make their lives easier, and how administrators can leverage technology to more efficiently manage content.

Join us this to Webinar to understand:

• What does collaboration between AI and agents look like?
• Using AI in your agent workspace to help them do their jobs more efficiently ?
• Are agents who have AI in their dashboard able to give a better customer experience?
• How can you or executives use AI to search CRMs and other internal databases?
• How can AI and machine learning take the guesswork out of content creation?
• Do agents have a role in content management or provide feedback about the usefulness of content available?