landing

Build and promote the GCC ecosystem in India.

Global Capability Centres

GCC centres in India over the last decade-and-a-half have scripted a story of success–moving from a ‘proof of concept’ to centres of strategic importance. Mirroring the growing maturity of the Indian IT-BPM industry, GCCs today have moved past the “cost centre” stage.

They are now increasingly focusing on high value activities such as IP-creation, building competencies around emerging technologies, setting up COEs and taking full ownership of vendor management.

These factors are positively impacting the parent firms ’top-line and bottom-line through faster time-to-market, product/process optimization and expansion to new geographies/services.

There are increasing cases of Indian GCC leaders having global roles and the GIC governance model is more accountability-driven. GCCs have also integrated deeper into the Indian ecosystem by forging partnerships with start-ups, universities and service providers.

Apart from this, GCCs have also taken up the Digitisation mandate for their parent firms–helping the parent evolve to a Digital Enterprise In short contributing to the Enterprise transformation.

GCC Landscape
India accounts for over 45% of the Global Capability Centers in the world outside of home country
and these centres are in a sense a microcosm of the global enterprise.
  • Composition
  • >1,000 Number of
    GCCs in India
  • 21.5Billion USD
    GCC Revenues
  • 745kNumber of
    employees
  • 59%Share of
    ER&D/SPD
    GCCs
  • 14%GCCs with >1,000
    employees
FY 2015-16
  • Focus on Value creation and collaboration

  • Multi-function centres – part of end-to-end process

  • GCCs have>100 CoEs across verticals

  • 2nd largest destination to setup a centre for digital transformation

  • Leading MNCs have >35% of technology workforce operating out of their India centre

  • Capability

Vision

Enable GCCs to provide enduring value to their enterprises through increased
collaboration, research and thought leadership.

Priorities
  • Capture Newer Segments & Verticals
    Capture Newer Segments & Verticals

    Increase the GCC footprint with Digital capabilities, beyond cost and talent arbitrage, and contribute to the global enterprise in Dev Ops, Agility and Business agility capabilities.

  • Fast-forward leadership capabilities

    Serve as a Platform, to enable and help new entrants to accelerate their journey in India and for the existing GIS to exchange thoughts.

  • Promote a growth centric environment

    Provide assistance to the broader ecosystem to develop, mature and support the GCCs in India. For example, Build capabilities around leadership, digital, automation, talent, Govt. eco system.

  • Growth Enabler & Accelerator
    Growth Enabler & Accelerator

    Enabling GCCs to take lead in Innovation, leveraging external capacities with the Start-up Community.

  • Networking & Collaboration

    Create Country councils to provide geographical thrust for growth countries. Current country councils include Japan, Germany and Korea.

Activities
  • Digital platform exclusively for GCC Members to share, learn and network.
  • Leadership Series and Sessions by Senior Leaders from the GCC Community.
  • Product Leadership and Management sessions/workshops specifically for Product and Engineering /R&D GCC’s.
  • Creation of Industry specific research reports, case studies, white papers.
  • GCC Connect programs with Start-ups and SMEs.
  • Country councils- Germany, Japan and Korea
  • Skilling initiatives for talent development and specific skill set.
  • Special purpose SIGs to bring the functional leaders together on a common interest
  • Through the annual nasscom GCC Conclave- an exclusive and one of a kind Annual Conference specifically for GCCs.
  • Showcasing success stories, case Studies to MNC’s Globally
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For queries, write to us at SSmishra@nasscom.in.

The Council

Nasscom GCC Council is structured through regional chapters and the heads of these chapters are part of the national
council. In addition, Country Councils have been created to build focussed programs. The country councils are across
Germany, Japan and Korea.

  • Chair
    Sindhu Gangadharan SVP & MD SAP Labs India Private Limited
  • PAST CHAIR
    Punit Sood Head of India & International Hubs NatWest Group
  • Amit Kalra Head Swiss Re Global Business Solution Centres India
  • Siva Padmanabha VP, Global IT Enterprise Capabilities & Solutions and MD AstraZeneca India Pvt. Ltd.
  • Srini Krish President, Global Services Fiserv
  • Anahita Tiwari Managing Director, Head - India Global Centers Morgan Stanley
  • Deshant Kaila MD PepsiCo GBS
  • Arvind Vaishnav Head Philips Innovation Campus
  • Neeraj Sinha Head, Global Finance Services Standard Chartered Global Business Services Pvt Ltd
  • Tarun Sareen Managing Director Sun Life Global Solutions
  • Resham Sahi Senior Vice President, Technology & Head of Maersk Technology Center A. P. Moller- Maersk
  • Sunil Gopinath CEO Rakuten India
  • Mamatha Madireddy Managing Director and Head of HSBC Global Service Centre HSBC
  • Rajat Raheja Division President Amdocs
  • Guru Bhat Senior Director of Engineering Google
  • Ajeya Motaganahalli Vice President of Engineering & MD India R&D Pure Storage