How to Become an Executive Leader in Customer Experience Design

NASSCOM under the aegis of NASSCOM CEO Forum cordially invites you and your executive leaders to our seminar on: 'How to Become an Executive Leader in Customer Experience Design'. This session will be conducted by Dr. Eric Schaffer, CEO, Human Factors International Pvt. Ltd.

Objectives:

This session will help the Sr. Leaders to understand the customer-centric field's ROI, scope, application and best practices. They will be able to describe the key parts of an effective design practice and will be able to identify their organization's maturity level as well as next steps for moving ahead in this key competency area.

Who Should Attend?

• CEOs
• CXOs
• Sr. Leaders for design of B2C, B2B, and internal staff facing systems