Design thinking is a methodology that can enable a customer centric culture in organizations. It encourages different ways of solving problems by framing the problem from a user perspective. It shows how to use empathy, ideation, prototyping, validation to generate ideas and gauge customer reactions and understanding of the service or product before huge resources are engaged in development.

The Speaker, Mr Masood Nasser, VP of advanced UX - HFI is travelling from Mumbai for conducting this workshop for Madhya Pradesh IT Companies.

Who Should Attend:

This course is for Executive Leaders, Team Leaders & Design Heads. It applies to all domains including BFSI, Telco, Medical, Government and eCommerce. It is also beneficial for executives responsible for design of B2C, B2B, and internal staff facing systems.