Indian IT-BPM: HR best practices compendium

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Indian IT-BPM: HR best practices compendium


With the world of technology fast gravitating to an on-demand, in-the-cloud, decentralized, digital and sharing based landscape, the IT-BPM industry is grappling with several challenges as it seeks to re-orient and, in the process, reinvent its quasi 'set-in-stone' practices and processes to chart out a new 'new normal'.

At the heart of this transformation lies the core of the industry - Its people. HR functions across corporations of every stripe are constantly innovating and experimenting with people management paradigms that generate value for the enterprise while keeping their employees engaged, invigorated and content; across generations. It is in this context that NASSCOM and Randstad Technologies partnered to identify those initiatives and as a consequence those companies who have fundamentally changed their approach towards the critical aspects of the talent landscape.

This report, a compendium of case studies, represents industry-wide best practices in HR, which sets directions for others to follow suit.

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Key Findings

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