- GLOBAL TRADE DEV
Market
Global Trade Development
GTD - Empowering the Indian Tech Industry
Who is GTD
how does gtd work
SMALL & MEDIUM ENTERPRISES (SMES)
Empowering India’s Tech SMEs to Grow, Scale, and Lead
WHO ARE WE
The Nasscom SME Council is at the forefront of enabling India’s Small and Medium Technology Enterprises to become resilient, future-ready, and globally recognized. Through strategic mentorship, international exposure, skilling, and innovation-driven programs, we help SMEs navigate growth challenges and seize new opportunities in the digital age.
WHAT WE’RE SOLVING FOR
Despite contributing significantly to India's digital economy, many tech SMEs face challenges in accessing global markets, adopting emerging technologies, skilling talent, and scaling sustainably. NASSCOM’s focused interventions ensure these businesses are not left behind but rather positioned to lead.
Nasscom SME Council Priorities
Flagship Platforms for Recognition & Visibility
- SME Inspire Awards: Celebrating excellence across 25 categories—innovation, growth, and delivery leadership.
- Nasscom SME Confluence: Annual knowledge-sharing and networking summit for 1,000+ SME stakeholders.
- SME Annual Report: Insights, trends, and transformation stories of India’s tech SMEs.
Strategic Growth & Mentorship
- DISHA Mentorship: 1:1 guidance from industry experts to help SME founders reach growth milestones.
- 2nd Orbit (IIT Bombay): A residential strategic mentoring retreat for high-growth SMEs.
- DISHA Circle: Peer-focused mentoring for early-stage SMEs from emerging hubs.
Market Expansion & Exposure
- Global Delegations: Participation in international expos like GITEX (Dubai), Vivatech (France), London Tech Week.
- Domestic Market Connect: National and sector-specific expos to boost visibility and B2B access.
- Go-To-Market Sessions: Practical workshops and insights to explore and capture new business opportunities.
Skilling & Academia-Industry Engagement
- C3 – SME–Academia Connect: In-person collaborations with Tier 2/3 city colleges to co-create a job-ready tech workforce.
- FutureSkills Platform Integration: Students upskill in AI, Cybersecurity, and other in-demand fields via curated online content.
AI & Technology Enablement
- AI Champions Program: A 6-month cohort helping SMEs understand, experiment, and adopt AI in practical ways.
- CyberShield: A multi-city initiative to equip SMEs with cybersecurity capabilities, tools, and response frameworks.
Social Impact & CSR
- SMEs for Social Good: A growing movement of tech SMEs co-funding skilling and social development projects. The 2025 cohort impacted 180+ underprivileged students through CSR-led skilling programs.
SME Council Members
Maulik Bhansali
Chair – SME Council , CEO, Netweb Software Pvt Ltd.
Sriram Subramanya
Past Chair – SME Council, Founder, MD & CEO, Integra Software
Amit Shah
Axium Global Pvt Ltd, Director & Co-Founder
Sameer Jain
CEO, Net Solutions
Dipti Agrawal
Co-founder & CEO, Tudip Technologies
Dharshan Shanthamurthy
Founder & CEO , SISA Info Security
Dr. Ashwini Kumar Rath
Founder & CEO , Batoi Systems Pvt Ltd
Ganna Vadlamaani
President & CEO, Amzur Technologies Pvt Ltd
Manivannan J.K.
CEO , Desicrew Solutions Pvt Ltd
Namrata Gupta
Co-Founder & COO , Synoverge Technologies Pvt. Ltd.
Parijat Agarwal
Co Founder & COO, Metacube Software
Partap Aggarwal
Founder & CEO, IDS Infotech Limited
Pavan Verma
Founder & CEO , Redian Software Global
Prassadh Shanmugam
Director & CEO , KGISL Technologies Pvt. Ltd.
Priyankar Baid
Founder & CEO, P B Tech Impact Solutions Pvt Ltd
Sandeep Sengupta
MD & Founder , ISOAH Data Securities Pvt Ltd
Sumana Iyenger
Co-Founder & CEO , Goavega Software Pvt. Ltd.
Sunil Rawat
MD & Founder , Softude Infotech Pvt Ltd
Rajesh Raju
CEO, Achala IT Solutions Pvt.Ltd
Vijay Kumar
CEO & Co-Founder, In App Information Technologies (India) Pvt Ltd
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Listen to the inspiring journey of Deepika Saxena, President and CEO of NetEdge Computing Solutions Pvt. Ltd., and a Nasscom member. With a bold vision to transform the hiring process, Deepika harnessed the power of AI and automation to bridge the gap bet
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Global Capability Centers
Global Capability Centers
India's 4th generation Global Capability Centers (GCCs) are transitioning; they're stepping into co-leadership roles, igniting innovation in product development and technology. They are significantly benefiting their parent organizations in their capacity as technological hubs of excellence. GCCs seamlessly blend traditional corporate functions with state-of-the-art analytics and AI, amplifying their importance in the global business arena. As they become increasingly essential to corporate strategies, GCCs are rapidly expanding across sectors like finance, healthcare, retail, and tech, serving as accelerators for innovation and leadership. Due to the integration of technology and leadership within GCCs, they on track to become indispensable strategic partners in a globally interconnected business landscape.
GCC Council Member
Mamatha Madireddy
GCC Council Chair, MD & Head of HSBC Global Service Centres (GSCs), HSBC, India
Amit Kalra
Managing Director & Head GBS, Swiss Re Global Business Solutions India Private Limited
Anahita Tiwari
Managing Director, Head - India Global Centers, Morgan Stanley
Ankur Mittal
Chief Technology Officer & Managing Director, Lowe's India
Balu Chaturvedula
SVP & Country Head, Walmart Global Tech
Jaideep Agarwal
India Global Business Services Leader , Warner Bros. Discovery
Jay Doshi
MD, Corporate Units, Digital & India , BT Group
Naveen Gullapalli
Managing Director , Amgen Technology Private Limited
Praveen Kumar
CEO , Barclays Global Services, India
Rajat Raheja
Division President , Amdocs India
Rajashekhar Jamalamadaka
Managing Director and Board Director, Roche Digital Center of Excellence, India
Ramkumar Narayanan
EVP, Head of FIS India and Philippines Technology and Services Organization , Fidelity Information Services/ FIS
Ruchika Panesar
CDIO Group COO and Country Head, India, Natwest Group
Sachin Kulkarni
President, Global Services, Fiserv
Siva Kumar Padmanabhan
MD, AstraZeneca India Pvt. Ltd. , & VP, Global IT Enterprise Capabilities & Solutions
Uday Odedra
Executive Vice President Head of India and the Philippines Region, Wells Fargo & Company
Uma Ratnam Krishnan
Managing Director , Optum India
Vijayaraman J. Subramanian
Vice President & Managing Director, Verizon India
Related Voices
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How has India become a hub for mid-sized GCCs?
Indian Global Capability Centres (GCCs) are rapidly evolving from cost centres to strategic value hubs.
The Role of GCCs in Transforming Feature-Based Models into Product-Centric Models
Global Capability Centers (GCCs) have evolved from traditional support roles into strategic hubs that drive business outcomes through end-to-end product ownership & digital transformation.
Top women leaders from #TimesTechies discuss building the next generation of women leaders in GCCs
Top women leaders discuss building the next generation of women leaders in GCCs, featuring a panel of experts, Veda Persad, Country Executive, Northern Trust Corporation, Lalitha Indrakanti, CEO, Jaguar Land Rover Technology and Business Services India and Sindhu Gangadharan, Vice Chairperson, Nasscom and MD, SAP Labs India
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In this episode, Rajesh Nambiar, President of Nasscom, joins Govindraj Ethiraj to explore the transformative impact of AI on the traditional IT model.
The AI and GCC Revolution: A Defining Moment for India’s Tech Leadership
Over the past decade, India has emerged as the global epicenter for technology and innovation through its thriving Global Capability Centres (GCCs).
India’s ER&D Ecosystem
A Strategic Partner for Global Innovation
WHO ARE WE
India is emerging as a global hub for full-lifecycle product innovation. With deep strengths in digital engineering, domain expertise, and product realization (DDP), we enable scalable, end-to-end R&D for global enterprises.
The ecosystem brings together global capability centers, service providers, startups, and academia. R&D exports are projected to reach $56B in FY25, up from $33B in FY19, growing at 9.5% CAGR. India now accounts for 27% of total tech exports and nearly half the sector’s growth.
Engineering Is Being Redefined: Three Key Technology Shifts
Global R&D priorities are evolving. India is well-positioned to lead in these three transformative areas:
AI-Native, Software-Defined Engineering
Products are becoming software-first, AI-powered, and continuously upgradable. India offers deep AI integration, digital twin expertise, and mature delivery.
Hyper-Automated and Cognitive Manufacturing
R&D and manufacturing are converging into intelligent, closed-loop systems. India enables real-time automation and production efficiency at scale.
Sustainable and Circular Product Engineering
Sustainability is now central to product design and compliance. India enables lifecycle transparency, material intelligence, and eco-efficient innovation.
THREE STRATEGIC PRIORITIES TO SCALE INDIA’S R&D TO $100B+ BY 2030
Nasscom is spearheading a national effort to unlock the next phase of growth for India’s R&D sector. Through three focused strategic priorities, India is set to emerge as a global leader in innovation.
Strengthening India’s R&D Competitiveness and Global Market Expansion
- Position India as a preferred partner for global product innovation.
- Elevate visibility through global CXO voices and global marketing campaigns.
- Scale success models to accelerate global adoption.
- Advocate for policies that support large-scale R&D mandates.
What This Unlocks:
- Global R&D mandates anchored in India.
- Enhanced credibility and trust in India’s innovation ecosystem.
- Strengthened India’s leadership in global R&D.
Deepening India’s Technology Skills and Shaping Workforce Evolution
- Design and scale NCVET-credited, role-based deep-skilling programs.
- Build job-linked engineering graduation pipelines across colleges.
- Implement modular reskilling for freshers and mid-career engineers.
- Foster faculty–industry collaboration for real-world exposure.
What This Unlocks:
- Scalable, high-quality talent aligned with global R&D needs.
- Accelerated time-to-productivity for global innovation programs.
- Inclusive access to world-class talent across Tier 1–3 cities.
Catalyzing AI Transformation and DeepTech Innovation
- Lead frontier technologies to align with global R&D priorities.
- Showcase India-built breakthroughs and inspire industry-wide adoption.
- Strengthen enterprise, startup, and academia collaboration for faster time-to-market.
- Align ecosystem readiness with the India Innovation Index.
What This Unlocks:
- Scalable, IP-led innovation from India.
- Reduced risk and cost for enterprises exploring DeepTech.
- Recognition of India as a premier innovation partner, not just a delivery hub.
STAKEHOLDER IMPACT
R&D Service Providers & GCCs
Expanded global mandates, deeper co-innovation roles, access to world-class talent, and scalable innovation capabilities.
Global Enterprises
De-risked entry into India, access to DDP-led engineering solutions, faster innovation cycles, and a talent pool aligned to global R&D needs.
Startups & Academia
Co-creation opportunities, access to industry-connected talent, and a platform for commercialization and academic collaboration.
Engineering R&D Council Members
Kishor Patil
Co-founder, CEO & MD - KPIT, Chair Nasscom ER&D Council
Arvind Vaishnav
Head - Innovation Campus, Philips
Arun Gopinath
Head, India Technology Centre, Mobile Networks, Nokia
Chandra Reddy K
EVP & MD, Capgemini Engineering, India
Debashis Neogi
Managing Director, Renault Nissan Technology & Business Centre India
Guru Mallikarjuna
Senior Vice President, Mobility Solutions, Bosch Global Software Technologies
Lakshminarayanan Ramalingam
COO, Quest Global Engineering Services Private Limited
Lalitha Indrakanti
CEO, Jaguar Land Rover Technology & Business Services India
Manas Das
Senior Director, Business Operations, Intel India
Piyush Jain
Deputy CTO (CTO Designate), L&T Technology Services
Radhakrishnan Kodakkal
VP & Head, Global Technology & Engineering Center, Whirlpool Corporation
RV Narasimham
President, Engineering Services, Tech Mahindra
Sandhya Varanasi
VP & CTO, Energy Management, Schneider Electric
Sivakumar Selva Ganapathy
Vice President, Digital/IT, Johnson Controls India
Srikumar Rao
Managing Partner and Global Head, Engineering Edge , Wipro
Sumithra Ranganathan
Senior Vice President, Global Delivery, HCLTech
BPM
Business Process Management: The Industry Now
India's BPM industry has evolved from backend voice services to intelligent, data-driven operations. This shift is focused on driving business outcomes through an extensive understanding of underlying processes. Now, the industry now offers transformation as a service, emphasizing design thinking, agile delivery, and automation. With a revenue of $47.4 Bn (FY23E) and housing the largest concentration of G2000 companies, India's BPM sector remains a global leader, characterized by cloud-based AI, data monetization, and automation. This evolution positions India at the forefront of delivering BPM 4.0's full potential.
Nasscom's BPM Council : What we do
Driving the growth of the BPM sector with a keen focus on three vital areas : capacity development, market development, and strategic positioning of the industry to achieve its goals.
Advocating for supportive policies to sustain the sector's expansion and success. This creates the right environment that will maintain cost competitiveness and nurture growth.
Fostering analytics based Centers of Excellence that encourage innovation driven growth, through a focus on key areas like AI customer experience (CX) and Data-Driven Insights. These centers serve as hubs for technological advancement which is critical for the progress of the BPM industry.
Prioritizing industry-specific and relevant academic curriculum, we focus on cultivating and developing skills directly aligned with the sector's evolving requirements. This approach ensures a consistent supply of proficient professionals capable to meet the changing needs of the industry.
BPM Council Members
Jasjit Kang
Nasscom BPM Council Chair, Managing Partner and Global Head, Business Process Services, Wipro Ltd.
Harita Gupta
Past BPM Council Chair, SVP, Head of Global Experience, Sutherland Global Services Pvt Ltd
Abhinandan Jain
Global Chief Growth Officer, Aegis Customer Support Services Private Limited
Arvind Subramanian
EVP & MD India, Iron Mountain
Birendra Sen
BPM Head, Tech Mahindra Ltd
Diwakar Singhal
COO / SVP, GENPACT India Private Limited
Jitender Mohan
EVP & Travel BU Head, WNS Global Services
Naozer Dalal
CEO, Alldigi Tech Limited
Rajiv Malhotra
Managing Director, Operations Delivery & Transformation Lead, EMEA , Accenture Solutions Pvt. Ltd.
Sanjay Kukreja
CTO/ Global Head of Technology, eClerx Services Ltd
Sanjay Ponnappa
Regional President India & EMEA, Alorica
Sapna Bhambani
SVP of Operations & India Geo Leader, TaskUs India Private Limited
Srikant Balan
SVP & Business Head, Infosys BPM Ltd.
Subramanian Sankaran
President and Global Chief Operating Officer, Xceedance Consulting India Private Limited
Vikas Bhalla
President & Head AI Services & Ops, EXL
