In this session you will explore:

How can brands steer meaningful customer care relevant to customers, what does it take to build a SaaS Customer Engagement Platform which combines the power of Conversational AI and Human Intelligence to provide just the right experience to provide delightful customer experiences.

Why should you attend:

Today, the brands have customers that connect with them at different touchpoints. Customer behaviors have been shifting and the digital pure players are setting new benchmarks in customer experience. What are the key evolving engagement trends ? Would you like to know how brands/enterprises (with examples) deal with these customer behavior trends to provide the best in class customer service to keep their customers delighted and connected to them. Are you intrigued, how conversational AI can play a key role in helping brands/enterprises achieve great Customer Engagement/loyalty scores ?

Recordings of the past webinars are available on YouTube

https://www.youtube.com/playlist?list=PLM06uCiI9yR4ZET7i9DBTjoF8SwxzIlR5